The SIC Status “Unknown” means

Last Updated on September 26, 2021 by Admin

The SIC Status “Unknown” means

  • There is connection between the gateway and Security Management Server but it is not trusted.
  • The secure communication is established.
  • There is no connection between the gateway and Security Management Server. 
  • The Security Management Server can contact the gateway, but cannot establish SIC.
Explanation:

SIC Status
After the gateway receives the certificate issued by the ICA, the SIC status shows if the Security Management Server can communicate securely with this gateway:
Communicating – The secure communication is established.
Unknown – There is no connection between the gateway and Security Management Server.
Not Communicating – The Security Management Server can contact the gateway, but cannot establish SIC. A message shows more information.