Last Updated on October 26, 2019 by Admin
IT Essentials Chapter 9 Quiz Answers Online
ITE -- Chapter 9 Quiz
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ITE — Chapter 9 Quiz
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Question 1 of 14
1. Question
1 pointsWhat is a proactive way to keep a laptop clean?Correct
Incorrect
Being proactive in keeping the laptop clean is to anticipate possible accidents such as fluid spills or food drops over the equipment. The incorrect options are scheduled tasks to clean the computer after it gets dirty.
Hint
Being proactive in keeping the laptop clean is to anticipate possible accidents such as fluid spills or food drops over the equipment. The incorrect options are scheduled tasks to clean the computer after it gets dirty.
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Question 2 of 14
2. Question
1 pointsWhich situation would indicate a failing laptop battery?Correct
Incorrect
When the battery does not hold a charge, a battery replacement is needed. Even though the battery is not good, the peripherals such as hard disks and the screen will turn on as long as the laptop is on.
Hint
When the battery does not hold a charge, a battery replacement is needed. Even though the battery is not good, the peripherals such as hard disks and the screen will turn on as long as the laptop is on.
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Question 3 of 14
3. Question
1 pointsA technician troubleshooting a laptop notices that some keyboard keys are not working properly. What should the technician check first?Correct
Incorrect
Some common problems related to the keyboard are usually caused by having the Num Lock key on. The incorrect options are not related to the keyboard.
Hint
Some common problems related to the keyboard are usually caused by having the Num Lock key on. The incorrect options are not related to the keyboard.
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Question 4 of 14
4. Question
1 pointsA customer brings in a mobile device for repair. After asking a few questions, the service technician determines that the device is unable to connect to any Wi-Fi network. Which step of the troubleshooting process has just taken place?Correct
Incorrect
At this stage, you are just identifying the problem and not yet in the position to establish a theory of probable causes.
Hint
At this stage, you are just identifying the problem and not yet in the position to establish a theory of probable causes.
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Question 5 of 14
5. Question
1 pointsWhich statement describes a mobile device feature?Correct
Incorrect
Some functionality can be added to mobile devices through the use of built-in ports and docking stations.
Hint
Some functionality can be added to mobile devices through the use of built-in ports and docking stations.
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Question 6 of 14
6. Question
1 pointsWhich statement is true of laptop motherboards?Correct
Incorrect
Laptop computers use proprietary form factors and therefore they are different from one manufacturer to another.
Hint
Laptop computers use proprietary form factors and therefore they are different from one manufacturer to another.
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Question 7 of 14
7. Question
1 pointsWhich statement describes the S4 ACPI power state?Correct
Incorrect
The S4 ACPI state is defined as existing when the CPU and RAM are off and the contents of RAM have been saved to a temporary file on the hard disk. This state is also known as the hibernate mode.
Hint
The S4 ACPI state is defined as existing when the CPU and RAM are off and the contents of RAM have been saved to a temporary file on the hard disk. This state is also known as the hibernate mode.
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Question 8 of 14
8. Question
1 pointsWhat is an example of an expansion slot on a laptop?Correct
Incorrect
AGP, ISA, and EISA are not laptop slots. USB is a port, and PCI is an internal slot, not external. Some laptops contain a PC Card or ExpressCard slots.
Hint
AGP, ISA, and EISA are not laptop slots. USB is a port, and PCI is an internal slot, not external. Some laptops contain a PC Card or ExpressCard slots.
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Question 9 of 14
9. Question
3 pointsWhat are three problems laptop computers are more likely to face because of being portable? (Choose three.)Correct
Incorrect
Laptop computers are more likely to be used in hostile conditions than are desktop computers. Laptop computers are more likely to be dropped or to be a target of spills and other accidents. Having a virus, performance issues, or outdated drivers are failures that are common to both desktop and laptop computers.
Hint
Laptop computers are more likely to be used in hostile conditions than are desktop computers. Laptop computers are more likely to be dropped or to be a target of spills and other accidents. Having a virus, performance issues, or outdated drivers are failures that are common to both desktop and laptop computers.
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Question 10 of 14
10. Question
1 pointsWhich type of RAM modules are designed for the space limitations of laptops?Correct
Incorrect
SRAM is not used for desktops or laptops as a RAM module, but as L1 cache inside the CPU. SIMMs were replaced by DIMMs on desktops as RAM modules.
Hint
SRAM is not used for desktops or laptops as a RAM module, but as L1 cache inside the CPU. SIMMs were replaced by DIMMs on desktops as RAM modules.
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Question 11 of 14
11. Question
1 pointsWhich component is part of a solid state drive?Correct
Incorrect
Solid state drives store data in flash memory chips and do not have moving parts such as a drive head, disk platter, or spindle, as do conventional hard drives.
Hint
Solid state drives store data in flash memory chips and do not have moving parts such as a drive head, disk platter, or spindle, as do conventional hard drives.
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Question 12 of 14
12. Question
1 pointsWhat would be considered a form of removable, non-mechanical, non-volatile memory?Correct
Incorrect
CMOS chips and SODIMM memory modules are volatile in nature and will lose information when removed from a power source. An external hard drive has mechanical moving parts.
Hint
CMOS chips and SODIMM memory modules are volatile in nature and will lose information when removed from a power source. An external hard drive has mechanical moving parts.
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Question 13 of 14
13. Question
1 pointsWhat is the maximum range of a Class 2 Bluetooth network?Correct
Incorrect
A Bluetooth Class 1 network has a maximum distance of 100 meters. A Bluetooth Class 2 has a maximum distance of 10 meters, and a Bluetooth Class 3 network has a maximum distance of 1 meter.
Hint
A Bluetooth Class 1 network has a maximum distance of 100 meters. A Bluetooth Class 2 has a maximum distance of 10 meters, and a Bluetooth Class 3 network has a maximum distance of 1 meter.
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Question 14 of 14
14. Question
1 pointsWhat is a closed-ended question that a technician may ask when troubleshooting a possible laptop battery failure?Correct
Incorrect
A closed-ended question is one that is used to determine the exact cause of a problem. It focuses on a specific aspect of the problem and is used to establish a theory of probable cause.
Hint
A closed-ended question is one that is used to determine the exact cause of a problem. It focuses on a specific aspect of the problem and is used to establish a theory of probable cause.