Last Updated on February 17, 2019 by Admin
A Windows 8 computer locks up with a stop error during startup and then automatically reboots. The automatic restart setting is making it difficult to see any error messages. What can be done so that the error messages can be viewed?
- Use the System Recovery options to restart the operating system.
- Use the Command Prompt option to research the stop error messages.
- View the error messages and recover the system using the System Image Recovery tool.
- Access the Advanced Startup options menu before the OS loads to disable the auto restart function.
Explanation:
The error messages are difficult to read so the best solution is to first try to disable the auto restart function by accessing the Advanced Startup menu before the OS loads. Then the error messages can be read and further action taken to resolve the rebooting problem.