Lab – Technician Resources Answers

Last Updated on July 29, 2020 by Admin Lab – Technician Resources Answers

Lab – Technician Resources (Answers Version)

Answers Note: Red font color or gray highlights indicate text that appears in the Answers copy only.

In this lab, you will use the Internet to find resources for a specific computer component. Search online for resources that can help you troubleshoot the component. In the table below, list at least one website for each of the following types of resources: FAQs, manuals, troubleshooting/help site, and blogs. Give a brief description of the content on the site. Be prepared to discuss the usefulness of the resources you found.

Choose a component or components for your students to research. Alternately, you may divide your class into small groups. Give each group a different component to research. The example answers below are for the EVGA 02G-P4-2966-KR GeForce GTX 960 2GB video card. The GeForce chip and some other components are supplied by Nvidia to many different companies for them to make video cards. Nvidia is chosen as a sample resource because Nvidia products are used in many PC.

Component to research:

 EVGA 02G-P4-2966-KR

Type of Resource

Website address



A list of questions asked and answered by EVGA support



Owners manual

Online troubleshooting site


Login to create troubleshooting support ticket



Blog about the GeForce 960

Online help site


Suggested solution to problems from GeForce 900 series owners