Last Updated on October 26, 2019 by Admin
IT Essentials Chapter 6 Quiz Answers Online
ITE -- Chapter 6 Quiz
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ITE — Chapter 6 Quiz
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Question 1 of 15
1. Question
1 pointsWhat is the minimum amount of system RAM that is required to run the Windows 8 Hyper-V virtualization platform?Correct
Incorrect
Running Hyper-V on Windows 8 requires a minimum of 4GB of system RAM.
Hint
Running Hyper-V on Windows 8 requires a minimum of 4GB of system RAM.
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Question 2 of 15
2. Question
2 pointsWhich two statements are true about restore points? (Choose two.)Correct
Incorrect
Restore points contain information about the system and registry settings that can be used to restore a Windows system back to a previous configuration. Restore points should be created whenever software is installed or updated. Because restore points do not back up user data, a dedicated backup system should also be implemented to back up data.
Hint
Restore points contain information about the system and registry settings that can be used to restore a Windows system back to a previous configuration. Restore points should be created whenever software is installed or updated. Because restore points do not back up user data, a dedicated backup system should also be implemented to back up data.
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Question 3 of 15
3. Question
1 pointsA workstation is configured with an advanced video capture card that was added to the system. After the OS was updated from Windows 7 to Windows 8.1, the video card stopped working. What should be done to address this problem?Correct
Incorrect
Since the video capture card worked before the OS upgrade, it is most likely that the driver for Windows 7 does not work in Windows 8.1. Since the video card is a third party product, upgrading the OS or video editing software will not resolve the problem. Instead, updating the driver to a Windows 8.1 version should fix the problem.
Hint
Since the video capture card worked before the OS upgrade, it is most likely that the driver for Windows 7 does not work in Windows 8.1. Since the video card is a third party product, upgrading the OS or video editing software will not resolve the problem. Instead, updating the driver to a Windows 8.1 version should fix the problem.
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Question 4 of 15
4. Question
1 pointsWhat is a characteristic of a virtual machine on a PC?Correct
Incorrect
Each virtual machine runs its own operating system. The number of virtual machines that can be made available depends on the hardware resources of the host machine. Virtual machines are susceptible to threats and malicious attacks, like physical computers. To connect to the Internet, a virtual machine uses a virtual network adapter, that acts like a physical adapter in a physical computer, connecting through the physical adapter on the host to establish a connection to the Internet.
Hint
Each virtual machine runs its own operating system. The number of virtual machines that can be made available depends on the hardware resources of the host machine. Virtual machines are susceptible to threats and malicious attacks, like physical computers. To connect to the Internet, a virtual machine uses a virtual network adapter, that acts like a physical adapter in a physical computer, connecting through the physical adapter on the host to establish a connection to the Internet.
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Question 5 of 15
5. Question
1 pointsA technician has installed a third party utility that is used to manage a Windows 7 computer. However, the utility does not automatically start whenever the computer is started. What can the technician do to resolve this problem?Correct
Incorrect
The Services console in Windows OS allows for the management of all the services on the local and remote computers. The setting of Automatic in the Services console enables the chosen service to start when the computer is started.
Hint
The Services console in Windows OS allows for the management of all the services on the local and remote computers. The setting of Automatic in the Services console enables the chosen service to start when the computer is started.
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Question 6 of 15
6. Question
1 pointsWhat utility is used to show the system resources consumed by each user?Correct
Incorrect
The Windows Task Manager utility includes a Users tab from which the system resources consumed by each user can be displayed.
Hint
The Windows Task Manager utility includes a Users tab from which the system resources consumed by each user can be displayed.
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Question 7 of 15
7. Question
1 pointsA user has a netbook that has the maximum amount of RAM that can be installed (1 GB), but the user performance is suffering. What Windows system utility can be used to help in this situation?Correct
Incorrect
ReadyBoost allows an external flash drive or hard drive to be used as hard drive cache. This is particularly beneficial when the maximum amount of RAM has been installed and performance is suffering.
Hint
ReadyBoost allows an external flash drive or hard drive to be used as hard drive cache. This is particularly beneficial when the maximum amount of RAM has been installed and performance is suffering.
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Question 8 of 15
8. Question
2 pointsA help desk technician is talking to a user to clarify a technical problem that the user is having. What are two examples of open-ended questions that the technician might use to help determine the issue? (Choose two.)Correct
Incorrect
Close-ended questions generally have a fixed or limited set of possible responses, such as “yes” or “no”. Open-ended questions imply no limited or fixed set of replies but rather generally prompt the responder to provide more meaningful feedback.
Hint
Close-ended questions generally have a fixed or limited set of possible responses, such as “yes” or “no”. Open-ended questions imply no limited or fixed set of replies but rather generally prompt the responder to provide more meaningful feedback.
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Question 9 of 15
9. Question
1 pointsWhich of these programs is an example of a Type 2 hypervisor?Correct
Incorrect
Virtual PC is a Type 2 (Hosted) hypervisor as it is hosted by an operating system and does not run directly on the hardware.
Hint
Virtual PC is a Type 2 (Hosted) hypervisor as it is hosted by an operating system and does not run directly on the hardware.
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Question 10 of 15
10. Question
1 pointsEnabling and disabling the pop-up blocker in Internet Explorer is accomplished through which Internet Options tab?Correct
Incorrect
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Question 11 of 15
11. Question
1 pointsWhich system tool can show hardware and software information for both local and remote computers?Correct
Incorrect
The System Information tool shows the status of various hardware, software, and other computer components on both local and remote computers. Chkdsk is a tool for verifying that the file system is not corrupt. The System Configuration utility allows you to modify the Windows startup process to diagnose problems. Component Services allows you to modify COM components and Performance Monitor is used to monitor the use of system resources and troubleshoot performance issues.
Hint
The System Information tool shows the status of various hardware, software, and other computer components on both local and remote computers. Chkdsk is a tool for verifying that the file system is not corrupt. The System Configuration utility allows you to modify the Windows startup process to diagnose problems. Component Services allows you to modify COM components and Performance Monitor is used to monitor the use of system resources and troubleshoot performance issues.
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Question 12 of 15
12. Question
1 pointsWhat would be the result of having a corrupt Master Boot Record?Correct
Incorrect
The Master Boot Record (MBR) locates the operating system boot loader. If the MBR is missing or corrupt, then the operating system cannot start.
Hint
The Master Boot Record (MBR) locates the operating system boot loader. If the MBR is missing or corrupt, then the operating system cannot start.
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Question 13 of 15
13. Question
1 pointsWhat command would allow a technician to receive help with the command-line options that are used to schedule a program to run at a specific time?Correct
Incorrect
The AT command is used from a Windows command prompt to schedule commands and programs to run at a specific date and time. Any command followed by /? will list the options associated with a particular command.
Hint
The AT command is used from a Windows command prompt to schedule commands and programs to run at a specific date and time. Any command followed by /? will list the options associated with a particular command.
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Question 14 of 15
14. Question
2 pointsA technician is having difficulty resolving what appears to be a Windows 7 problem. Previously documented known solutions did not work and neither Device Manager nor Event Viewer provided useful information. Which two actions should the technician try next? (Choose two.)Correct
Incorrect
During the troubleshooting process, if a quick procedure does not correct the problem, further research should be conducted to identify the exact cause of the problem.
Hint
During the troubleshooting process, if a quick procedure does not correct the problem, further research should be conducted to identify the exact cause of the problem.
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Question 15 of 15
15. Question
1 pointsA user notices that a PC is running slowly and exhibits a delayed response to keyboard commands. What is a probable cause of this symptom?Correct
Incorrect
A PC that shows signs of being slow and with delayed input responses is normally associated with a process or processes using up most of the CPU resources. An incompatible driver would result in an unresponsive device. A recently installed driver incompatible with a boot controller would probably cause the PC to display an “Inaccessible Boot Device” error after the POST.
Hint
A PC that shows signs of being slow and with delayed input responses is normally associated with a process or processes using up most of the CPU resources. An incompatible driver would result in an unresponsive device. A recently installed driver incompatible with a boot controller would probably cause the PC to display an “Inaccessible Boot Device” error after the POST.